Return Policy

30 day Return Policy: If you are not satisfied with your Flint River Ranch product, you can return your purchase within 30 days for a full product refund. Flint River Ranch must be contacted within those 30 days to be informed of your intention to return these products in order to qualify for a full product refund (does not include refund for shipping). Product must be shipped; postage paid, to the FRR facility assigned to receive your return by the Call Center.

Please contact FRR at 800/354-6858 during our work hours (weekdays 9am to 4pm EST) or email us at for appropriate instructions and a return authorization code (RAC). Product being returned must be sealed if opened, be properly padded & packed and have the RAC clearly marked on the outside of the package below your return address. Please include this RAC on a memo inside summarizing the reason for return. Orders received outside of this process will not fall under this stated guarantee and may have additional Shipping & Handling charges assessed to the refund. More info on shipping.